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Challenge Events: Frequently asked questions

Have a question about taking part in an event for WWF? Look no further - we will answer our most commonly asked questions below.

Have a question about taking part in an event for WWF? This page should help but you can always contact challenge@wwf.org.uk or phone us on 01483 426333 if you have any additional questions. 

Why is there a minimum sponsorship amount for my place?

We have to pay for the places we have in different challenge events, therefore we ask for a minimum sponsorship amount to ensure we can cover cost and raise funds on top of this.

Is gift aid included in my total?

No, the sponsorship target excludes any Gift Aid raised.

How long do I have to reach my fundraising target?

All sponsorship money should be paid to WWF no later than 8 weeks after the event date.

I bought my own place in the event, is there a fundraising target for me?

If you have purchased your own place on a challenge or have organised your own event, you do not have a minimum fundraising target. You can create your own personal goal! Any money you can raise is greatly appreciated.

I am taking part in an event not listed on your website. Can I still fundraise for WWF?

Yes, you can fundraise for WWF in any event you are taking part in. Simply complete our Own Place fundraising form and we will send out your welcome pack and support you in your fundraising journey.

Own place - Running and Obstacle

Own place - Cycling

Own place – Walking and treks

How do I set up an online fundraising page?

To set up your own page, you can use our JustGiving page. Creating a fundraising page is quick and simple to set up, and a safe way for your family and friends to donate.

How to I send the money from my fundraising page to WWF?

Money raise on your online giving page will automatically be sent to us, there is nothing more you need to do.

How do I send in offline sponsorship money?

Please use our paying in form which can be found on our fundraising page.

When will I receive my race top?

Race tops are sent our approximately 30 days before your event date.

I haven’t received a race top, what should I do?

If you haven’t received your top within 3 weeks of your event date, please contact challenge@wwf.org.uk. Please confirm your event, required top size and mailing address when you contact us.

I can’t take place in my event anymore; can I get a refund?

Unfortunately we do not offer refunds on our event places, as per the terms and conditions agreed to when you signed up. If you have to withdraw prior to the event, please notify WWF immediately by emailing challenge@wwf.org.uk . This means we can re-allocate your place to someone else on the waiting list.

I’ve been asked to complete a console, what does this mean?

After purchasing a WWF event place, you may be required to complete an additional registration form for the third-party event organiser so they can confirm your entry into the event. If it is not completed by the deadline set, your event entry may be withdrawn. We will make reasonable efforts to make you aware if this is applicable to your entry and what the deadline for completion is. We are unable to influence the deadline dates set by organisers. 

I haven’t received a start time or race pack for my event, what should I do?

WWF are not responsible for sending out start time information or race day packs. This is the responsibility of the race organiser. If you have queries on this, please contact the relevant race organiser.

Where can I find materials to support my fundraising page?

There are lots of fundraising tips on our fundraising page.

How do I update my information on your records?

If you move house or change your telephone number or address before the challenge, please do let us know by contacting

How can is share photos from my event?

We love to see photos of our supporters on event day. If you post them on social media, please tag us @wwf_uk.

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