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I'd Like To Change Or Cancel My Donation

We can only set up regular donations/Direct Debits with UK bank accounts. If your donations are not from a UK bank account then you may be donating to another charity or WWF Office.

I'd like to...
Type of donation
How did you sign up or start the donation?

If you wish to ask about the WWF Lottery, including cancelling your WWF Lottery Direct Debit, please email us at lottery@wwf.org.uk

Age?
Was your adoption for you or a gift for someone else?
Please provide details of your complaint in the message box below:
Please let us know which Direct Debit you'd like to cancel and which you'd like to remain active in the message box below:

Donation: Minimum £1.00 a month / £12.00 a year
Adoption: Minimum £3.00 a month / £36.00 a year
Membership: Minimum £5.00 a month / £60.00 a year

Please provide further details in the message box below:

For security reasons, please do not send any credit/debit card details via email or this web form

Your privacy

Your personal details will only be used to provide you with the goods or services you've requested or information you'd reasonably expect or have agreed to.
To see what this may include read more.
WWF-UK (including WWF-UK Trading Ltd) will collect data from you to process your donation, provide you with the goods/services you've requested, personalise your supporter experience, or provide you with fundraising and marketing materials (including by post and telephone unless you've told us not to).

Personal details collected this way will only be used to provide you with information you'd reasonably expect or have agreed to, and in accordance with our Privacy Policy. In limited circumstances, this may include using your data, in combination with public data sources, to analyse, research and profile our supporter base, so that our communications with you are more tailored and therefore cost-effective.

You can object to this processing at any time by contacting our Supporter Care team on 01483 426333 or supportercare@wwf.org.uk. We'll keep your personal details safe and won't share with them with any other organisations unless they're working on our behalf, or if we're required to by law.

If, at any time, you’d like us to change the way we contact you, please visit wwf.org.uk/change-contact or call Supporter Care on 01483 426333.

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