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5 - Frequently Asked Questions (FAQ)
9 - Feedback form
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FAQs - Frequently Asked Questions
Q. I participated in the walk and I haven't received a confirmation letter or my rewards. What should I do?
A. We are sorry that you have not received your confirmation letter or rewards. It is possible that there has been a delay in processing these, or that they have been sent out but were lost in the post.
Please contact the Supporter Relations Team with your name, address, the amount of money you raised, the date and method of payment and most importantly, whether that payment has been debited, and we will be happy to look into this for you.
Please note that rewards issued by WWF may take up to 28 days to be processed and delivered.
Please contact the Supporter Relations Team with your name, address, the amount of money you raised, the date and method of payment and most importantly, whether that payment has been debited, and we will be happy to look into this for you.
Please note that rewards issued by WWF may take up to 28 days to be processed and delivered.
Related questions
Further information
If we haven't answered your question here please have a look at our site A-Z or send us an e-mail.
If we haven't answered your question here please have a look at our site A-Z or send us an e-mail.